Permanently anonymises your profile and removes your wishlist and inbox messages. Order records are retained for legal/accounting purposes. Sellers with an active store must contact support first.
Open a Dispute
The only reason to open a dispute is to refund your money if the product is not functional, or the product delivered is not the same as what was advertised.
0 / 200 minimum
Dispute Opened
Your first step is to speak with the seller directly — that's the fastest path to a resolution. They have 48 hours to respond, and once the conversation starts each of you has 48 hours to reply. Go silent and the dispute closes in the other party's favour.